Privacy Policy

1. Overview & Scope

At CardBix (accessible at cardbix.com), your privacy and data security are our top priorities. This Privacy Policy details how we collect, store, handle, and safeguard the information you provide when using our digital gift card and voucher counterparty exchange services.

2. Information We Collect

To fulfill your exchange requests and counterparty settlement orders, we collect only necessary operational data:

• Contact Information: Your email address and optional Telegram handle to provide order status updates and transaction receipts.
• Voucher & Gift Card Details: Brand name, nominal face value, currency, and alphanumeric card codes/PINs provided for verification and counterparty settlement.
• Payout Wallet Information: The public cryptocurrency address you provide to receive your payout (e.g., USDT TRC20, Bitcoin, Solana, Ethereum, etc.). We never ask for or store your private keys or seed phrases.
• Technical Diagnostics: Standard non-identifying server logs (IP address, browser user-agent, timestamp) strictly for fraud prevention, DDoS mitigation, and system stability.

3. How We Use Your Information

• To verify the authenticity of submitted prepaid voucher codes.
• To dispatch automated and manual blockchain cryptocurrency payouts directly to your designated destination address.
• To transmit automated order tracking status and completion notifications to your email.
• To detect, prevent, and mitigate fraudulent attempts, duplicate card submissions, or security breaches.
• We NEVER sell, rent, monetize, or trade your personal data to third parties, advertisers, or data brokers.

4. Data Protection & Cryptographic Security

All data transmitted to and from CardBix is secured with industry-standard 256-bit Transport Layer Security (TLS/SSL) encryption. Our infrastructure implements strict access controls, isolated application environments, and automated security safeguards to ensure your transaction information remains strictly confidential.

5. Data Retention & Erasure

Voucher codes and order transaction records are maintained only for the operational period necessary to ensure transaction settlement, resolve potential merchant disputes, and fulfill regulatory compliance obligations. Users may request complete erasure of their past order contact records at any time by contacting our compliance desk.

6. Cookies & Session Storage

CardBix uses minimal, strictly essential session storage and functional cookies solely to maintain your preferred language selection, shopping cart items, and live support chat sessions. We do not use third-party invasive cross-site tracking cookies.

7. Contact Our Privacy & Data Protection Desk

If you have questions, inquiries, or requests regarding this Privacy Policy or your personal data, please contact our legal desk: